Privacy Policy

Thank you for your interest in Prodbeam ("Prodbeam," "we", "our" or "us"). Prodbeam provides an AI-powered Engineering Intelligence Platform designed to automate Scrum Master tasks, provide actionable insights, and empower engineering teams to improve productivity. This Privacy Notice explains how information about you, that directly identifies you, or that makes you identifiable ("personal information") is collected, used and disclosed by Prodbeam in connection with our website and services (collectively, the "Service").

What Does This Privacy Notice Apply To?

This Privacy Notice explains how we use your personal information when you use the Service, either as an individual customer or when you access the Service through one of our enterprise customers' accounts. We are the data controller of your personal information when we use it as described in this Privacy Notice, meaning that we determine and are responsible for how your personal information is processed.

Our Service allows customers to submit, manage or otherwise use content relating to others, such as end users of applications built and managed through the Service or their employees and contractors ("Customer Data"). We use such Customer Data primarily as a processor, meaning we process such Customer Data on behalf of and under the instructions of the relevant customer, in accordance with our data processing addendum. This Privacy Notice does not apply to such processing; if you believe your personal information has been included in any Customer Data, we recommend you read the Privacy Notice of the respective customer.

This Privacy Notice sets out how we use personal information. It does not cover our use of information that is not "personal information", "personal information" or similar terms under applicable law. This means that it does not cover our use of aggregated or anonymized information.

We may also provide you with additional privacy notices or disclosures where the scope of the inquiry, request, or personal information we require falls outside the scope of this Privacy Notice. Please note that this Privacy Notice does not cover or apply to our processing of information about our employees or contractors or applicants for positions at Prodbeam.

Region-specific Disclosures

Note for International Visitors: Personal information may be transferred to, stored and processed in a country other than the one in which it was collected. For example, the Service is primarily hosted in and provided from the United States. Please note the country to which personal data is transferred may not provide the same level of protection for personal information as the country from which it was transferred.

1. Information we collect and our use

We collect personal information in connection with your visits to and use of the Service. This collection includes information that you provide in connection with the Service, information from third parties, and information that is collected automatically such as through the use of cookies and other technologies.

Information That You Provide

We collect personal information that you submit directly to us. The categories of information we collect can include:

• Registration information. We collect personal and/or business information that you provide when you register for an account on the Service. This information may include your name, email address, and GitHub username. We use this information to administer your account, provide you with the relevant services and information, communicate with you regarding your account, the Service and for customer support purposes.
• Payment information. If you make a purchase or payment on the Service, such as for a subscription, we collect transactional information provided in connection with your purchase or payment. Please note that we use third party payment processors, including Stripe, to process payments made to us. As such, we do not retain any personally identifiable financial information such as credit card numbers. Rather, all such information is provided directly by you to our third-party processor. The payment processor's use of your personal information is governed by their privacy notice. To view Stripe's privacy notice, please visit: https://stripe.com/privacy.
• Communications. If you communicate with us through any paper or electronic form, we may collect your name, email address, mailing address, phone number, or any other personal information you choose to provide to us. We use this information to investigate and respond to your inquiries, and to communicate with you, to enhance the services we offer to our users and to manage and grow our organization. If you register for our newsletters or updates, we may communicate with you by email. To unsubscribe from promotional messages, please follow the instructions within our messages and review the Control Over Your Information section below.
• Inquiries and Feedback. If you contact us, we will collect the information that you provide us, such as your contact information and the contents of your communication with us.

You are free to choose which personal information you want to provide to us or whether you want to provide us with personal information at all. However, some information, such as your name, address, payment transaction information, and information on your requested Services may be necessary for the performance of our contractual obligations.

After registration, you may create, upload or transmit files, documents, data or information as part of your use of the Service (collectively, "User Content"). This includes any inputs you provide to our AI-powered tools and outputs generated in response to your inputs. User Content and any information contained in the User Content, including personal information you may have included, is stored and collected as part of the Service. You have full control of the information included in the User Content.

Information from Third Party Sources

We may receive personal information about you from our business partners and service providers and combine this information with other data we collect from you. The third-parties may include website and service operators, payment processors, and marketing partners. The information may include contact information, demographic information, information about your communications and related activities, and information about your orders. We may use this information to administer and facilitate our services, your orders and our marketing activities.

• Single Sign-On. We use single sign-on ("SSO") such as GitHub to allow a user to authenticate their account using one set of login information. We will have access to certain information from those third parties in accordance with the authorization procedures determined by those third parties, including, for example, your name, username, email address, language preference, and profile picture. We use this information to operate, maintain, and provide to you the features and functionality of the Service. We may also send you service-related emails or messages (e.g., account verification, purchase confirmation, customer support, changes or updates to features of the Service, technical and security notices).
• Integration Data. When you connect integrations such as GitHub, Jira, or other third-party services, we collect activity data including commits, pull requests, code reviews, tickets, and related metadata. This data is used to provide analytics, generate reports, and deliver insights about your team's engineering activity. We only access data that you explicitly authorize through OAuth connections.

Information Collected Automatically

When you use the Service, we automatically collect certain information about your device and how you interact with the Service, including:

• Device information, such as your IP address, browser type, operating system, and device identifiers
• Usage information, such as pages visited, features used, time spent on pages, and clickstream data
• Log information, such as access times, error logs, and performance data

We use this information to operate, maintain, and improve the Service, to understand how users interact with the Service, and for security and fraud prevention purposes.

2. How we share personal information

We do not sell, rent, or trade your personal information. We may share your personal information in the following circumstances:

• Service Providers. We may share your personal information with third-party service providers who perform services on our behalf, such as hosting, data analytics, payment processing, customer support, and email delivery services. These service providers are contractually obligated to protect your personal information and use it only for the purposes for which it was disclosed.
• Business Transfers. If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• Legal Requirements. We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Protection of Rights. We may disclose your personal information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• With Your Consent. We may share your personal information with your consent or at your direction.

3. Control over your information

You have certain choices regarding your personal information:

• Access and Update. You can access and update certain personal information through your account settings. You can also request access to your personal information by contacting us at privacy@prodbeam.com.
• Deletion. You can request deletion of your personal information by contacting us at privacy@prodbeam.com. Please note that we may retain certain information as required by law or for legitimate business purposes.
• Marketing Communications. You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us at privacy@prodbeam.com.
• Cookies. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service.

4. How we use cookies and other tracking technology

We use cookies and similar tracking technologies to collect and use personal information about you. Cookies are small text files that are placed on your device when you visit a website. We use the following types of cookies:

• Strictly Necessary Cookies. These cookies are essential for the Service to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Analytics Cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service. They help us know which pages are the most and least popular and see how visitors move around the Service.
• Functional Cookies. These cookies enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

You can control cookies through your browser settings. However, if you choose to disable cookies, some features of the Service may not function properly.

5. Data retention and security

Data Retention. We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Security. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard security measures including encryption, secure authentication, and regular security assessments. We store your data using secure cloud infrastructure providers and follow best practices for data protection.

6. Links to third-party websites and services

The Service may contain links to third-party websites or services that are not owned or controlled by Prodbeam. We are not responsible for the privacy practices of such third-party websites or services. We encourage you to read the privacy policies of each website and service you visit.

7. Children's privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us at privacy@prodbeam.com and we will take steps to delete such information.

8. Changes to this privacy notice

We may update this Privacy Notice from time to time. We will notify you of any material changes by posting the new Privacy Notice on this page and updating the "Last Modified" date. We encourage you to review this Privacy Notice periodically for any changes. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Notice.

9. Contact us

If you have any questions about this Privacy Notice or our privacy practices, please contact us at:

Privacy Disclosures for the European Economic Area, United Kingdom and Switzerland

If you are located in the EEA, United Kingdom or Switzerland, the following additional disclosures apply to you:

Lawful Bases for Processing

We process your personal information based on the following lawful bases:

• Contractual Necessity: To perform our contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: To operate and improve our Service, prevent fraud, and ensure security
• Consent: Where you have provided consent for specific processing activities
• Legal Obligation: To comply with applicable laws and regulations

Your Rights

If you are located in the EEA, United Kingdom or Switzerland, you have the following rights regarding your personal information:

• Right of access. You have the right to obtain confirmation of whether, and where, we are processing your personal information; information about the categories of personal information we are processing; and a copy of the personal information we hold about you.
• Right of portability. You have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format.
• Right to rectification. You have the right to obtain rectification of any inaccurate or incomplete personal information we hold about you without undue delay.
• Right to erasure. You have the right, in some circumstances, to require us to erase your personal information without undue delay if the continued processing of that personal information is not justified.
• Right to restriction. You have the right, in some circumstances, to require us to limit the purposes for which we process your personal information.
• Right to withdraw consent. Where we require your consent to process your personal information, you have the right to withdraw your consent at any time.
• Right to object. You have the right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation.

You also have the right to lodge a complaint with your local data protection authority. If you are based in the European Union, information about how to contact your local data protection authority is available here. If you are based in the UK or Switzerland, your local data protection authorities are the UK Information Commissioner's Office (https://ico.org.uk/global/contact-us/) and the Swiss Federal Data Protection and Information Commissioner (https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact/address.html).

If you wish to exercise one of these rights, please contact us using the contact details provided above. Due to the confidential nature of data processing, we may ask you to verify your identity when exercising the above rights.